1. Open a New Account
- Submit your email address and wait for confirmation email.
- Use a link in the email to log in and create a password and other login details.
2. Log in with user name and password
3. File a request
- Choose from the list of product/issue area
- Fill in the required fields. If you click on the drop down name in blue, you will see the explanation to a title
- Add an attachment (like screen grab with error) and URL link to page with related content
4. After committing a request you will see request list view, the top area is for InFX users only
You can add additional comments at the bottom of a page if required, you will get an email when ever a request you created is responded to or updated.
You can search for your requests using Keywords or in Reports / Current State - Search. Or you can always access your request by clicking on the link in the auto response email.
|InFX Support Centre|